April 7, 2014

BSP resolves 99.5% of bank complaints

The Bangko Sentral ng Pilipinas (BSP) said it has resolved 99.5 percent of complaints and some inquiries or requests, from bank clients in 2013. In a BSP report, the Financial Consumer Affairs Group (FCAG) has received 2,446 complaints/inquiries/requests or CIRs last year and of this total, 2,433 has been “substantially” acted upon. The central bank …

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BSP Circular No. 830: Increase in Reserve Requirements

The Monetary Board, in its Resolution No. 500 dated 27 March 2014, approved the 1-percentage-point increase in the reserve requirements of universal/commercial banks (UBs/KBs), thrift banks (TBs), rural banks (RBs), cooperative banks (Coop Banks), and non-bank financial institutions with quasi-banking functions (NBQBs). For further details, you may download a copy of this Circular by clicking …

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