CREDIT & COLLECTION SEMINAR
Date: Mar. 14, 2018 (Wednesday)
Venue: Gov. Licaros Hall, RBAP, Intramuros,
Time: 8:30am to 5:00pm
RESOURCE PERSON
GARY JOSEPH C. SANTOS, LLB
Trainer in Credit & Collection and Small Claims Cases/Court, Consultant
for Various Lending, Distribution, Real Estate and Transportation Firms
SEMINAR FEE
1. For Member only P2,600
2. Non-Member/Delinquent – P2,900
MODE OF PAYMENT
Check payable to:
Rural Bankers Research & Development Foundation Inc.
Non-Refundable commitment fee of P1,400.00 per participant.
Bank: LBP – Intramuros, Branch
Account Name: RBRDFI
SA No. 0012-1046-26.
Telefax (02) 527-2969 /527-2980
EXPECTED PARTICIPANTS
Head of Credit Department, Loan Officer, Microfinance Officer, Credit,
Billing and Collection Supervisors and Managers, Finance Officers and CIs
DEADLINE TO SUBMIT REGISTRATION: March 09, 2018.
Overview
An efficient Credit & Collection Team improves asset quality and realizes
profit, not to mention its vital role in minimizing risk of monetary
losses brought by costly collection and litigation expense. The seminar
hopes to realize the participants that there is more in Collection than
just collecting money.
Objectives
At the end of the Seminar, participants are expected to:
• Draft or improve existing Credit and Collection Policies, Procedure and
Guidelines
• Strengthen Credit Evaluation and Risk Management Practices (BSP Cir. 855)
• Be able to minimize risk in granting credit
• What to look at in evaluating credit application
• Know the Key Result Areas of Credit and Collection
• Avoid loop holes in implementing Legal Remedies
• Know the appropriate Legal Remedy for a particular portfolio
• Know the Best Practices in Credit and Collection
Course Outline
1) Credit Management
a) Nature of Credit
b) Importance of Credit and Collection
c) Six Cs of Credit/ Basis of Granting Credit
d) Establishing an Appropriate Credit Risk
e) Sound Credit Granting Process
f) Maintaining an Appropriate Credit Admin, Measurement and Monitoring
Process
g) Maintaining an Appropriate Credit Control Process
2) Collection Management
a) Concept of Collection Management
b) Basis of Collection
c) Bucketing your receivables
d) Pre Delinquency Activities
e) Collection Activities
f) Tele Collection Techniques
g) Demand Letters –Essential contents
h) Legal Remedies