ADVANCED SUPERVISORY DEVELOPMENT PROGRAM
Date: Feb. 15-16, 2019 (Fri-Sat)
Venue: Bayanihan Hall, RBAP, Intramuros,
Time: 8:30am to 5:00pm
RESOURCE PERSON
Ma. Elena Sandel-Marquez
Training Consultant / Pschologist/HR Specialist &
Leadership Management Trainer for Banks & Govt. Agencies..
SEMINAR FEE
1. For Member – P4,800 /per person
2. Non-Member/Delinquent – P5,300 / per person
MODE OF PAYMENT
Check payable to:
Rural Bankers Research & Development Foundation Inc.
To reserve slot, a Non-Refundable commitment fee of P2,000.00 /pax is
required, but its deducted from the total registration fee.
Bank: LBP – Intramuros, Branch
Account Name: RBRDFI
SA No. 0012-1046-26.
Telefax (02) 527-2969 /527-2980
DEADLINE TO SUBMIT REGISTRATION: Feb 08, 2019
Rationale
Supervisors, as they grow in years of experience, become more competent.
As such, they are tasked to assume greater responsibilities and ensure
that processes are done accurately and on target. With the changing times
and changing demands, people empowerment has become a major requirement.
Some “old” supervisory techniques are no longer applicable .
This program will introduce the best practices in management, and how to
supervise a team in the most effective manner.
Expected Participants
Operations Head, Branch Managers, Chief Compliance Officer, Head- I.T.
Department and Head – Human Resource Management
Course Outline
1 – Starting Right
-Understanding & Leading Yourself first
-Knowing & Understanding Your Own Leadership style
-Openness to Feedback
The Distinct Roles of a Supervisor
-Operational Role
-Leadership Role
-The Difference Between Operational & Leadership Roles
-Communication Role
The Core Skills of a Supervisor vs. Key Skills of a Manager
CRITICAL BANK MANAGEMENT SKILLS (21st Century)
Expertise
-Anticipatory
-Ability to Detect Trends
-Serial Learning (create a culture of constant learning)
FOUR PILLARS OF LEADERSHIP
-Authenticity
-Resiliency
-Networking
-Learning agility – Lessons from Eagles
THE EYE FOR MUDA & ABNORMALITIES
-What is “MUDA?”
-Kinds of MUDA
-Spotting Abnormalities
GROUP PRESENTATION: CASE STUDY
