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Delinquency & Fraud Management Training – Jul 05 -06, 2013

Delinquency and Fraud Management Training

Date: July 5-6, 2013(Friday-Saturday)
Venue: RBAP, Intramuros, Manila
Time: 8:30am to 5:30pm
Resource Person: MR. NOEL J. PANELO,
   Consultant, Microfinance expert, Banker

Seminar Fee:

1. Early bird – P3,800 (on or before June 21, 2013)
2. Regular Rate – P4,200 (After June 21, 2013)
3. Non-Member/Delinquent – P5,040

Mode of Payment

•	A Non-Refundable commitment fee of P2,100.00 per participant.
•	Bank account (LBP – Intramuros Branch Savings Account Number 0012-1046-26).
•	Proof of payment fax to (02) 527-2980.
•	Check payments, should be payable to (RBRDFI).

Training Policies:

1.	Reserve first with RBAP-RBRDFI your training slot, and wait for
RBAP-RBRDFI confirmation of your reservation. Thereafter, you may deposit
the Registration Fees, book ticket (airline) and secure accommodations.

RBAP-RBRDFI will not be responsible for any damage caused by unconfirmed
reservation (s).

Likewise, once training is FULL, RBAP-RBRDFI has the right to refuse
participation or reimbursement on any damage brought by unconfirmed
reservations.

Deadline for submission of registration is not later that July 2, 2013.

2.	Reservation via telephone conversation is accepted. However,
Registration Form and fee must be settled 10 days prior the seminar date
or June 21, 2013. Otherwise, reservation is considered cancelled.

3.	Cancellation Policy: - This will apply to non-subsidized training fee.
a)	10 days prior the seminar date is entitled for a full refund. *Regular
Rate only

b)	3 days prior to the seminar date is entitled for a half refund *
Regular Rate only

c)	Participants who have paid but failed to show up for the seminar will
only be entitled to a rebate of 50% of the total registration fee.
(Regular Rate only)

d)	For special cases (health, accident etc.), kindly coordinate with
RBRDFI staff for refund procedures and requirements.

Seminar Methodologies

Lecture and Discussions

Expected Participants
Loan Managers, Supervisors, Loan/Field Staff and Account Managers

Objectives
At the end of the training, the participants are expected to:

1.	Define and understand the meaning of delinquency and why it is important
2.	Analyze and manage loan portfolio
3.	Learn how to prevent delinquency and remedy hardened accounts
4.	Learn the different faces of fraud (internal and external)
5.	Develop strategies to detect, prevent and remedy fraud.

Course Outline
DAY 1

I.	Course Overview and Expectation Setting
II.	Portfolio Analysis & Management
III.	Root Causes of Delinquency
IV.	Delinquency Prevention and Remedial Management
V.	Management of Hardened Accounts
VI.	Small Claims Court

DAY 2
VII.	Different Faces of Fraud (Internal & External)
VIII.	Handling Fraud
IX.	 Fraud Detection
X.	Management of Fraud
  XI. Other Delinquency & Fraud   Concerns/Open Forum

Download the Confirmation Sheet in PDF