MANAGING IT OUTSOURCING REQUIREMENTS & RISK TRAINING
Date: Mar. 28-29, 2019 (Thu-Fri)
Venue: Bayanihan Hall, RBAP, Intramuros,
Time: 8:30am to 5:00pm

RESOURCE PERSON

Mr. Rene B. Hapitan, CFA
Bank Executive Officer, Trainer Consultant – Risk Mgmnt, Strategic
Marketing and General Business Mgmnt.

SEMINAR FEE
1. For Member – P4,800 /per person
2. Non-Member/Delinquent – P5,300 / per person

MODE OF PAYMENT
Check payable to:

Rural Bankers Research & Development Foundation Inc.

To reserve slot, a Non-Refundable commitment fee of P2,400.00 /pax is
required, but its deducted from the total registration fee.

Bank: LBP – Intramuros, Branch
Account Name: RBRDFI
SA No. 0012-1046-26.
Telefax (02) 527-2969 /527-2980
DEADLINE TO SUBMIT REGISTRATION: March 22, 2019.

Course Objectives
* Understand the difference between IT risk and inherent business risk.
* Increase awareness of regulatory compliance for technology outsourcing,
infrastructure, security and managed services.
* Develop effective IT monitoring activities that will incorporate project
management, change management and business continuity.
* Consolidate understand in terms of having a solid Service Level
Agreement.
* Develop a framework to analyze and select from several providers.

Expected Participants
Risk Management Committee –Director, President, Branch Managers, Risk
Management Officer, Chief Compliance Officer, Head- I.T. Department and
Head – Human Resource Management

Course Outline

A. The information Technology landscape for the Financial Services Industry.
= The Global and Local outlook for IT in the Financial Services
= Starting blocks of Analysis: What is the Procurement Standard
= IT Risks and Business Risks
= Best practices on IT and IT outsourcing

Activity: Where is the Customer in Automation

B. Demystifying IT Outsourcing and Procurement
*How to Understand IT outsourcing from Non-Technical Perspective.
* Who is the User?
*Different Tools to Analyze Outsourcing Requirement
* Summary of BSP Regulations
Activity: Who is the End User?
C. IT Outsourcing as Part of the Capital Budgeting/Expenditure Process.
=Outsourcing in Accounting/Finance Reports
= Tools and Techniques in Capital Budgeting/Expenditures.
= Outsourcing in the Capital Budgeting/Expenditures Process.

D. Issues and Concerns.
= Service Level Agreement that Satisfies All Stakeholders: Vendor
Management and Requirement Checklist.
= Review of Banks’ Business Continuity Program (Disaster Recovery) with
Outsourcing.
E. Plenary presentation and Critique.
F. Live Case Study Focusing on the RFD/SLA
G. Next Steps: Essential Take-Aways .

CIR ITO&Risk -Mar19
CS-ITO&Risk-Mar19

TOWARDS BETTER CONNECTIONS: AN EFFECTIVE BUSINESS COMMUNICATION

Date: Mar-21-22, 2019 (Thu-Fri)
Venue: Gov. Licaros Hall, RBAP, Intramuros,
Time: 8:30am to 5:00pm

RESOURCE PERSON

LUZ CIELO C. SANTOS
Bank Trainer –Consultant –Facilitator for Service Quality & Customer
Relationship Management

SEMINAR FEE
1. For Member – P4,800/per person
2. Non-Member/Delinquent – P5,300 / per person

MODE OF PAYMENT
Check payable to:

Rural Bankers Research & Development Foundation Inc.

Non-Refundable commitment fee of P2,400.00 per participant.

Bank: LBP – Intramuros, Branch
Account Name: RBRDFI
SA No. 0012-1046-26.
Telefax (02) 527-2969 /527-2980

Expected Participants
All professionals, supervisors, managers, and staff who want to enhance
their oral communication skills.

DEADLINE TO SUBMIT REGISTRATION: Mar 15, 2019.

COURSE OBJECTIVES *Understand audience profile and pupose for effective
business communication. * Develop and check proper structure, elements,
style and construction of business documents * Deliver business
documentation style appropriate to the business audience and context*
Deliver business documents, whether written or oral with the necessary
eloquence, appropriate clarity and confidence.

METHODOLOGY: Presentation, Discussion, Role Play, Case Studies, Workshop,
Individual and Group Activities, Pre-Seminar Assessment, Post Seminar
Assessment

Course Outline

EFFECTIVE COMMUNICATION
a. Principles of Effective Communication
b. Understanding your audience
c. Communicating with a purpose: the Business Environment
d. Self-Audit: How do I communicate

BUSINESS WRITING PRINCIPLES
a. A diagnostic exercise
b. Understanding the challenges and Pitfalls of business writing
c. A word on Terminologies, Jargon and Modern Language
d. The Case for graphics and visuals
e. Do’s and Don’ts
THE BASICS OF PRESENTATIONS
a. The Audtion : A presentation exercise
b. Evaluating your current presentation style
c. Effective presentation style
d. Written word vs Spoken Word
e. 5 PS of presentation and other famous P’s

THE QUINTESSESTIAL PRESENTATION

a. Format, elements, styles and delivery methods
b. Images, colors, words, props and other visual aids
c. Creative opening and memoralble closing
d. Developing rapport and other audience engagement techniques.
e. Common Cause of Business Failures

STAND AND DELIVER
a. Managing your audience: objection, handling and diplomacy
b. A partnership: the right questions and the effective listener
c. Presentation synthesis exericise
d. What am I doing wrong? What am I doing right?
e. Best practices

Download Circular

Download Confirmation Sheet

Date: February 01, 2019 (Friday)
Venue: RBAP, Intramuros, Manila
Time: 8:30am to 5:00pm
Resource Person:
Ms. Victoria Palanca
Branch Bank Head, Trainer & Consultant

Seminar Fee:
MEMBER ONLY
1. Member – P3,200
2. Non-Member/Delinquent – P3,700

Mode of Payment

• A Non-Refundable commitment fee of P1,600.00 per participant.
• Bank account (LBP – Intramuros Branch Savings Account Number 0012-1046-26).
• Proof of payment fax to (02) 527-2980.
• Check payments, should be payable to (RBRDFI).

Training Policies:

1. Reserve first with RBAP-RBRDFI your training slot, and wait for
RBAP-RBRDFI confirmation of your reservation. Thereafter, you may deposit
the Registration Fees, book ticket (airline) and secure accommodations.

RBAP-RBRDFI will not be responsible for any damage caused by unconfirmed
reservation (s).

Likewise, once training is FULL, RBAP-RBRDFI has the right to refuse
participation or reimbursement on any damage brought by unconfirmed
reservations.

Deadline for submission of registration is not later that January 25, 2019.

2. Reservation via telephone conversation is accepted. However,
Registration Form and fee must be settled 10 days prior the seminar date
or January 18, 2019. Otherwise, reservation is considered cancelled.

3. Cancellation Policy: – This will apply to non-subsidized training fee.
a) 10 days prior the seminar date is entitled for a full refund. *Regular
Rate only

b) 3 days prior to the seminar date is entitled for a half refund *
Regular Rate only

c) Participants who have paid but failed to show up for the seminar will
only be entitled to a rebate of 50% of the total registration fee.
(Regular Rate only)

d) For special cases (health, accident etc.), kindly coordinate with
RBRDFI staff for refund procedures and requirements.

Seminar Methodologies

Lecturettes, Workshops, Discussions / Best Practices

Expected Participants

Tellers, Account Specialists, Cashiers

Objectives
At the end of the one-day session, participants should be able to:

I. Identify and apply concept and policies in branch operations in
performing the Cashier function to manage risk and customer satisfaction
effectively.
II. Describe basic policies and procedures in relation to the Cashiering
function.
III. Develop process that will prevent missing out on important
task/activity of a Cashier to manage risk.
IV. Conceptualize an action plan in managing the overall performance of
the branch in relation to Cashiering function.
V. Identify and evaluate critical areas in branch operations and come up
with safety measures to manage risk.
VI. Course Outline
I. Role of a Cashier
II. Managing Risk
III. Cash Management Operations
IV. Tellering Operations
V. New Accounts

Download Circular

Date: Nov 19, 2018
To All Participating RBs

Re: AMLA SEMINAR -DEC 10 ( Monday) in Hotel Jen Manila

We have changed the schedule for AMLA Seminar on December 10, 2019
(Monday) instead of December 5, 2018 (Wednesday) as previously
notified.The seminar venue is still in Ambassador Sala Room, Hotel Jen
Manila.

This change of seminar schedule is relative to the BSP’s advisory that
December 5, 2018 shall having Christmas Party by its Department. Hence,
the assigned BSP speakers requested us to move the seminar on a latter
date instead.

Our apology for any inconvenience this may cause you. We hope that you
will participate at this new schedule. If you have any questions, please
contact us at training@rbap.org.

Thank you

Ace M. Calang
Program Manager

BASIC CORPORATE GOVERNANCE FOR BANK DIRECTORS SEMINAR-WORKSHOP

Date: Dec 12–13, 2018 (Wes-Thu)
Venue: Gov. Licaros Hall, RBAP, Intramuros,
Time: 8:30am to 5:00pm

RESOURCE PERSONS

Ms. Ma. Corazon Guerrero
Former Asst. Gov. – BSP
Mr. Fernando A. Caballa
Former Dir. Of ISD-I, BSP

SEMINAR FEE

1. Member – P6,000 / pax
2. Non-Member/Delinquent – P6,500 / pax

MODE OF PAYMENT
Check payable to:

Rural Bankers Research & Development Foundation Inc.

Non-Refundable commitment fee of P3,000.00 per participant.

Bank: LBP – Intramuros, Branch
Account Name: RBRDFI
SA No. 0012-1046-26.
Telefax (02) 527-2969 /527-2980

EXPECTED PARTICIPANTS
Chairman, Presidents & CEOs, Directors, General Managers, Stockholders &
Compliance Officers

DEADLINE TO SUBMIT
REGISTRATION: Dec 06 2018.

Course Objectives

1 Pursuant to the following BSP Circulars
a) Cir. No. 296 prescribing the minimum qualifications of a bank director,
b) Circulars No. 749 and 969 enhanced Corporate Governance sets new
guidelines in Financial Institutions”.
• To gain comprehensive understading of:
a. the principles of Good Corporate Governance;
b. understand the value of their roles in promoting it in respective
financial instituions; and
c. its significance in maintaining the stability of the financial
system.
Course Outline

I. Concepts & Theory
Overview of Good Corporate Governance

a. Definition
b. Importance of Good Corporate
Governance in the Financial System
c. Role of Stakeholders

II. Board’s Qualifications
II. Board’s Overall Responsibilities
III. Board’s Own Structures and Practices
IV. Senior Management
V. Governance of Group Structures

a. Governance for Family-owned Banks
b. Shareholder Activism

IV. Risk Management Function
VII. Risk Management Process
VIII. Risk Communication:
a. Internal Control
b. External Control
IX. Compliance
X. Internal Audit
XI. Compensation
XII. Disclosure and Transparency
XIII. Role of Supervisors
XIV. Group Case Studies & Discussions

Download Circular
Download Confirmation Sheet