Signature Verification Bank Fraud & Forgery Detection -Mar 08 Licaros Hall Intramuros

SIGNATURE VERIFICATION, BANK FRAUD AND FORGERY DETECTION SEMINAR


Date: Mar. 08, 2018 (Thu)
Venue: RBAP, Intramuros, Manila
Time: 8:30am to 5:00pm

Resource Person:
Ms. Jennifer Dominguez
  Question Document Examiners, NBI

SEMINAR FEE
1. For Member  - P2,400
2. Non-Member/Delinquent –   P2,700


MODE OF PAYMENT
Check payable to:

      Rural Bankers Research & Development Foundation Inc.

To reserve slot, a Non-Refundable commitment fee of P1,200.00 /pax is
required, but its deducted from the total registration fee.

Bank:  LBP – Intramuros, Branch
Account Name: RBRDFI
SA No. 0012-1046-26.
Telefax  (02) 527-2969 /527-2980


DEADLINE TO SUBMIT REGISTRATION: March 02, 2018.


Objective

For the participants to be aware of the significance of handwriting
identification and other aspects of questioned documents examination to
related areas in their chosen field;

Seminar Methodologies
Lecture, Discussions and Workshops

Expected Participants
Bank Teller, Cashier, Account Officers, Loan Officers

Course Outline

Module 1: Signature Verification and Forgery Detection
a.	Handwriting Impressions

             i) Manual operation of the hand and the brain
      b. Typewriting and Printing Impressions

            ii) Machine produced impressions
            iii) Miscellaneous Aspects
            iv) Alterations
            v) Sequence of strokes, etc

  Module 2: Fraud Detection and Prevention
           a.    Elements of Fraud
b.	Prevention Techniques
c.	Internal Control System

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Championing The Bank Clients’ Needs. A Customer Service Training -Feb 26-27 -Licaros Hall Intramuros

Championing The Bank Clients’ Needs. A Customer Service Training

Date: Feb 26-27, 2018 (Mon-Tue)
Venue: Licaros Hall, RBAP, Intramuros,
Time: 8:30am to 5:00pm

RESOURCE PERSON
Geraldine Andrews –Casus
Bank Trainer –Consultant –Facilitator for Image Management & Customer Service

SEMINAR FEE
1. For Member -  P3,800/per person
2. Non-Member/Delinquent –   P4,200 / per person


MODE OF PAYMENT
Check payable to:

      Rural Bankers Research & Development Foundation Inc.

Non-Refundable commitment fee of P1,600.00 per participant.

Bank:  LBP – Intramuros, Branch
Account Name: RBRDFI
SA No. 0012-1046-26.
Telefax  (02) 527-2969 /527-2980

EXPECTED PARTICIPANTS
President, Branch Manager, Front Officer, Tellers, Loan Officers, and
Marketing Officers /Staff.

DEADLINE TO SUBMIT REGISTRATION: February 21, 2018.

Course Overview

Excellent Customer Service is not an optional, but a must. Neither is it
one-time nor occasional, it should consistently delivered by all in the
organization (Bank).   It is a sure way to identify potential cross-sales
and it identifies potential causes of costly problems.

At the end of the seminar –workshop, it is expected that the participants:

  * Revisit their role/s in the bank and why this is important in the
overall vision and mission of the bank.
•	Define Customer Service and Excellence and how they impact the
organization and their customers.
•	Identify their customers whether internal or external.
•	Discuss the profile of their customers at their bank (traits, needs and
basic expectations)
•	Verbalize why Customer is the King and King of the bank.
o	Customer is the lifeblood of the organization
o	Customer satisfaction spells business success
Outline
➢	Introduction : Vision and Mission of the Bank
*Revisit the very reason why the Bank exists and re-instill awareness  of
why their positions exist.
*Show the connection and application of the Mission and Vision into their
daily lives in the bank.
➢	Customer Service
*The 5 facts about customer
*Who are your customers?
*Why do customer quit?
➢	Attitude
*10-item Customer Service Attitude Survey
*What is Attitude?
*What is Paradigm?
➢	Listening
*Listening, a Customer Service Skill
*Listening Activity Through Emphatic Listening Exercise Triads : speaker,
listener (feeling) listening (content)
➢	Excellent Customer Service
*How does it apply to each one of us?
*Four steps to Customer Service Excellence, a STAIRWAY to heaven.
*Going up the stairway.
*Reasons why customers complain and what they do.
*Facts about necessary in handling compaints.
*Facts about angry /complaining customers.
*Taking the HEAT.
➢	Wrap Up.
*Summary of the program
*Action Plan

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BSP Circular No. 987: Rationalization of Prudential Requirements on Banking Offices and Guidelines on the Establishment of Branch-lite Units

BSP Circular No. 989: Guidelines on the Conduct of Stress Testing Exercises

BSP Memorandum No. M-2017-039: Guidelines on the Electronic Submission of the Basel 1.5 Capital Adequacy Ratio (CAR) Report.

2017 Holiday Break Notice

BSP CIRCULAR No. 983 on Reduction of Reserve Requirement on Repurchase Transactions

BSP CIRCULAR No. 981 on Guidelines on Liquidity Risk Management

BSP CIRCULAR No. 979 on Risk-Weighting of Bank Loans to the Extent Guaranteed by Credit Surety Fund (CSF) Cooperatives

BSP CIRCULAR No. 978 on Exclusion of Loans and Other Credit Accommodations Covered by Guarantees of International/Regional Institutions/Multilateral Financial Institutions from Ceilings to Subsidiaries and Affiliates of Banks

Risk Management Basic Course -Jan 17-18 2018

RISK MANAGEMENT BASIC COURSE

Date: Jan 17-18, 2018 (Wed-Thu)
Venue: Gov. Licaros Hall, RBAP, Intramuros,
Time: 8:30am to 5:00pm

RESOURCE PERSON
   MR. JORGE E. DIONEDA, CPA,
Chief Risk & Financial Tech Officer, Bank Consultant in Credit and Risk
Analysis
and Certified FINTECH professional.

SEMINAR FEE
1. For Member -  P3,800 /person
2. Non-Member/Delinquent – P4,200 /person

MODE OF PAYMENT
Check payable to:

      Rural Bankers Research & Development Foundation Inc.

To reserve slot, a Non-Refundable commitment fee of P2,000.00 /pax is
required, but its deducted from the total registration fee.

Bank:  LBP – Intramuros, Branch
Account Name: RBRDFI
SA No. 0012-1046-26.
Telefax  (02) 527-2969 /527-2980


DEADLINE TO SUBMIT REGISTRATION:   Jan. 10, 2018.

Course Objectives
a) Understand Risk Management discipline, its history and specifc frameworks.
b) Appreciate the value of risk management tools for different types of
financial institutions.
c) Explore the use of Risk Management Tools in an actual/scenario risk
events.
d) Learn the recent significant key BSP regulations and how they applied
in rural banking.
e) Comprehend personal risk appetite and capacity.

Expected Participants
President, Risk Management Committee –Director, Branch Managers, Risk
Management Officer, Chief Compliance Officer, Head- I.T. Department

Course Outline
A.	General concept of Risk Management
*Risk definition
*Risk characteristics
*Risk and Capital –(ICAAP)
B.	Contextualizing Risk Management Scope
•	Nature of Rural Bank’s operation.
C.	Risk Management Processes and Applications
*Enterprise Risk Management Framework from COSO and Risk Management
Pillars of Basel Risk
D.	Credit Risk Management
1.	Credit risk framework
2.	Basic components
3.	Credit risk Tools and Processes of each component
         * BRR/Rating/Scoring
         * Facility Risk Rating
         * Rating Migration
         * Rating Validation
         *Sample MIS reports on delinquency.

E.  Operational Risk Management   * History & Definition of Operational Risks
*BSP Regulations –related to Risk Management
*Operational Risk Framework

F. Management of Operational Risk arising from Financial Inclusion
Initiatives.
   * Microfinance
   * SME Lending
   * Remittance

G. Implementation of Operational Risk Management Framework –RB
  *scope and challenge of the implementation
  *series of approaches and questions

H. Application : Case


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Cash Flow Statement – Understanding & Analyzing – Jan 13 2018

CASH FLOW STATEMENT – UNDERSTANDING, INTERPRETING AND ANALYZING

Date: Jan 13, 2018 (Sat.)
Venue: Gov. Licaros Hall, RBAP, Intramuros,
Time: 8:30am to 5:00pm

RESOURCE PERSON
Belle Noreen Castillo –Estrada, CPA
    - CFO, Bank Manager –Account Management /Treasury and Faculty Member

SEMINAR FEE
1. Member -  P2,500 /person
2. Non-Member/Delinquent – P2,800 /person


MODE OF PAYMENT
Check payable to:

      Rural Bankers Research & Development Foundation Inc.

Non-Refundable commitment fee of P1,250.00 per participant.

Bank:  LBP – Intramuros, Branch
Account Name: RBRDFI
SA No. 0012-1046-26.
Telefax  (02) 527-2969 /527-2980

EXPECTED PARTICIPANTS
Loan Officers, Remedial & Credit Officers, Branch Managers, President,
Directors

DEADLINE TO SUBMIT REGISTRATION:  Jan 05, 2018.

Course Objectives

1.	To emphasize the primary purpose of the Cash Flow Statement.
2.	To analyze in detail the relationship between cash and changes in
assets, liabilities and equity accounts; to allow the participants to
understand the full integration of the income statement, balance sheet and
cash flow statement.
3.	To help the participants understand and interpret the Cash Flow Statement.
4.	To be able to use the Cash Flow Statement to evaluate a company

Course Outline
I.	PRIMARY PURPOSE OF THE CASH FLOW STATEMENT
A.	Answer the basic questions:
i.	Where did the cash come from during the period?
ii.	What was the cash used for during the period?
iii.	What was the change in the cash balance during the period?
B.	Illustrate the Types of Cash Inflows and Outflows under:
i.	Operating Activities
ii.	Investing Activities
iii.	Financing Activities
II.	DISCUSS THE STEPS IN PREPARING THE CASH FLOW STATEMENT
A.	Discuss the different methods in preparing the Cash Flow Statement
B.	Enumerate the data needed to prepare the Cash Flow Statement:
i.	Comparative Balance Sheet (current year and previous year)
ii.	Income Statement for the period
iii.	Other transactions that affect how the cash was provided or used
during the period
C.	Discuss the steps in preparing a Cash Flow Statement
III.	HOW TO USE THE CASH FLOW STATEMENT IN EVALUATING A COMPANY
A.	Discuss the various ratios as a tool to analyze a company.
i.	Assessing Liquidity, Solvency, and Profitability using Cash Flow Statement
B.	What is free cash flow?
IV.	VARIOUS EXERCISES

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BSP Circular 982: Enhanced Guidelines on Information Security Management